Frequently Asked Questions
How many items do you carry?
We have thousands of items available and can work with you to create the unique design of your dreams. The website only represents approximately 1000 items so ... If you don't see it here -- please ask!
Do you guarantee your work?
All items are offered with a Money Back Guarantee.
If for any reason, you are not satisfied with any of our exquisite designs, just return the item within 7 days for a full refund of the purchase price. Items received after the 7 days will be given store credit only. Any and all custom orders that require a deposit are non-returnable and non-refundable.
What methods of payment do you accept?
We accept the following payment methods:
VISA, Master Card, Discover, American Express, Check, and Money Order.
(Checks and Money Order purchases by mail only please.)
Credit Card orders may be placed online for quicker processing.
Can I email you my order?
We strongly recommend that you do not email your order because your personal and financial information will not be secured during an email transmission. Instead, you should place your order via our web site, which uses SSL to protect your personal and financial information during transmission. Alternatively, you may place orders by phone or fax, which are also secure methods of ordering. For more information on our privacy and security practices, please see our Privacy and Security Policies page.
What currency are the prices on your site quoted in?
All prices are in U.S. (United States) dollars.
What are your shipping policies?
Please see our Shipping Information Page.
I have a question or comment your web site, who should I contact?
Our sales and web staff are always interested in getting feed back from our customers to find out what you like and dislike so that we can improve our products, web site and our customer's shopping experience.
How can I contact you?
Please see our Contact Information Page.