Privacy and Security
Handling of Personal Information:
We only require and collect personal information when you place an order or request services. To place an order, we require your name, billing address, shipping address, credit card or other payment method information, phone number and email address. We will only use this information for the purpose of processing and delivering your order.
If you wish to receive our newsletter or special offers via email, we require your email address. If you subscribe to receive our newsletter or special offers via email and later decide that you do not wish to receive them, you may unsubscribe at any time by visiting the email preferences page on our web site. We will promptly process your unsubscribe request (usually within 24 hours).
The only third parties we will provide your personal information to are our/your financial institutions (credit card processors, banks etc.) and our delivery agents (UPS, US Postal Service, etc.). These third parties may only use your personal information for the purpose of processing and delivering your order.
We do not sell our customer's names and addresses and we will NEVER sell our customer's phone numbers or email addresses.
Other Technical Information:
Like almost all web site operators, we record and analyze technical information provided by your web browser while you are using our site. This information includes the names and locations of the pages on our web site that you request, the type and version of the web browser and operating system you are using, the referring URL information and your IP address. We use this information so that we may improve the function and content of our web site.
Security Measures and Practices
To protect both you and us, we follow the Information Technology and E-commerce industries' best practices for implementing firewalls and system hardening procedures. We take the security of our customers' personal and financial information very seriously. Any personal or financial information that you send to us via the web is transmitted over a Secure Sockets Layer (SSL) connection. SSL is used to encrypt your information so that it cannot be intercepted and read by a third party in transit. Additionally, we protect your financial information by encrypting it using a dual key encryption algorithm before storing it on our servers or transmitting it to our order processing facilities. With a dual key encryption algorithm, a public key is used to encrypt the information, but it can only be decrypted with the corresponding private key. Our private keys are securely stored at our order processing facilities and not on our web servers. This way, even if a hacker were able to break into our web servers, he or she would not have access to your financial information.
Effective Date and Policy Change Procedures
The effective date of the policy is August 1st, 2004. Any updates or changes to this policy will be available our web site on the Privacy and Security Page and in our P3P information.